Refund & Cancellation Policy

At Jyoti Tour & Travels, we strive to provide a seamless and hassle-free travel experience. However, we understand that plans may change, and cancellations may be necessary. Our Refund & Cancellation Policy is designed to ensure transparency and fairness for our customers.

1. Cancellation Policy:

For Tour Packages:

Cancellations made 30 days or more before departure: Full refund minus processing fees.

Cancellations made 15-29 days before departure: 50% refund of the total booking amount.

Cancellations made less than 15 days before departure: No refund applicable.

For Hotel Bookings:

Cancellation policies vary by hotel. Please check individual booking details for specific terms.

For Flight/Train Tickets:

Refunds are subject to the airline’s or railway provider’s policies. Service charges may apply.

2. Refund Policy:

Refunds (if applicable) will be processed within 7-14 business days from the cancellation request.

Refunds will be credited back to the original payment method used at the time of booking.

Service fees, taxes, and processing charges are non-refundable.

3. Modification & Rescheduling:

Requests for date changes or rescheduling are subject to availability and may incur additional charges.

Modifications should be requested at least 10 days before departure.

4. Force Majeure Clause:

In case of unforeseen circumstances (natural disasters, pandemics, government restrictions, etc.), Jyoti Tour & Travels reserves the right to offer rescheduling instead of refunds.

For any queries or assistance regarding cancellations and refunds, please contact our customer support team.

📧 Email: jyotitourandtravels@gmail.com

📞 Phone: +91 87981 46117

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